FAQ’s

Have some questions?

We are a NDIS Provider with a team of experienced Support Workers providing NDIS services in Brisbane.

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Read our FAQs here.

What is the NDIS?

The National Disability Insurance Agency (NDIA) is an independent statutory agency. Their role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability, as well as their families and carers.

Am I eligible for the NDIS?

Check your eligibility with the NDIS eligibility checklist: www.ndis.gov.au/applying-access-ndis/am-i-eligible

Can I use my NDIS Package to book Services with Love to Assist?

Yes, whether you are a Self-Managed or Plan-Managed NDIS Participant, we can help. For Self-Managed Participants we will invoice you directly, while invoices for Plan- Managed Participants will be sent to your Plan Manager.

How much does Love to Assist Cost?

We believe in pricing that benefits both our Participants and our Support Workers. Compared to industry standards, our Participants pay less, while our Support Workers earn more. Our prices come in under the NDIS price guide and we take care of our Support Worker’s insurance, tax, payroll and superannuation. We also ensure that your Support Worker has had all those important checks to ensure your safety and peace of mind.

Can I bring my own carer or Support Worker to Love to Assist?

Yes! If you already know a Support Worker and would like to continue with their support, but also have the support of a trusted and experienced team, you can ask them to sign up to Love to Assist. They will need to go through our regular on-boarding process, and once they have been approved you can hire them directly through our website.

How can I sign up as a Support Worker with Love to Assist?

Go to our “I am a Support Worker” page and Apply Today. Please check our Pre-employment requirements to confirm your eligibility.